Saturday, July 17, 2010

Professionals...really? Update

Well, Allstate's "carpenter" and the 2 movers finally made up to the buyer's house about 2:30 Monday afternoon. Remember, the owner promised to send them first thing? They spent 2 1/2 - 3 hours there and replaced the wood that was absolutely necessary and the ridge cap. They left the ridge cap hanging off the ends of the building and didn't try to bend the mangled tin or replace the torn tin. The building would have leaked. So Bo took Tuesday off work and went up there and fixed it right. We stopped payment on the check for moving the building. Bo replaced the mangled tin and fit the ridge cap. The new owner is now happy and we got paid- YAY! Bo deducted the cost of materials, his lost wages and gas to drive up there. We ended up having to reduce the moving bill by $270. Oh well. I just can't believe how unprofessional this company has been! I'm so glad the situation is now resolved! On with life!

Monday, July 12, 2010

Professionals...really?




So hired professional building movers to move the office when we sold it. The guys showed up and had to borrow tools and broke the big window right off the bat. Then the owner showed up and told his guys that the building was taller than he thought and they better be careful about the overpasses. We decided to follow them up to San Ildefonso Reservation, where the building was going. We wanted to make sure it made it up there okay and that the guy was satisfied. Of course, he hadn't paid us yet either. So we're driving down the highway behind the office and guys go under the overpass at Santo Domingo (16' 4") and they hit it! Tin comes flying down and we had to run it over. At least we were in the truck and the underneath is protected by skid plates. They took off the whole ridgecap; the building is now open to the sky! So we get the building up to the buyer and the movers level it. Bo talks to the owner of the moving company and that guy told him that they just moved the building, why can't Bo fix it. Bo told him because it had a roof when it left my place! So they owner agreed to send someone out to fix the building Monday. We wrote the movers a post dated check for Tuesday and told them that if the building isn't fixed Monday afternoon that we would cancel the check. The guy we sold the building to did the same to us. So the building is off our property and ruined and we haven't gotten paid yet! I debated posting their name on here, but I always post the name of businesses I am very satisfied with so it's really only fair to post those I'm completely dis-satisfied with. This move just wasn't completed professionally. Then to try to get out of fixing the damage they caused is totally unacceptable. We used Allstate Builders on the corner of 550 & 528 in Rio Rancho. We are dis-satisfied customers, will not use them again and will not recommend them.